We are currently with Abel and extremely happy with both their customer service and the cost of healthcare plans we get through them. They are the model for customer service in the industry.
Just so you have a history, we were with Abel for years then were wooed by another PEO, in 2012, by purported significant healthcare savings costs. As it turns out, the other PEO underwrites it’s own United Healthcare plans and once we switched, we noticed all the restrictions and limits on what we thought were equivalent offerings to what we had before. Denials of many prescriptive drugs, caps on both prescriptions and health insurance, reduced wellness care offerings and limits on physical therapy sessions (20 vs typical 40). I could go on and on. Our employees were furious. To add salt to the wound, the PEO gave us a double digit increase in our healthcare cost for the upcoming year. We promptly switched back to Abel in 2013.
Additionally, the nickel and dime costs (more like $100s and $1,000s) associated with switching 401K plans, year end testing and compliance, various HSA and other administrative fees essentially wiped out any savings gained from a non-equivalent medical plan.
I have used PEOs for over 20 years and am intimately familiar with the benefits and pitfalls, going back to Epix, Spectrum and Employee Solutions days. I have no reason to look beyond Abel and am thrilled with our relationship there.
