A survey by web-based communication software maker 15Five suggest that employees most value open communication. Specifically, 81% of employees indicated that they would rather join a company that values “open communication” to one that offers great benefits.
However, the survey reveals that employers are failing workers in this area. In the survey, which included more than 1000 workers, just 15% indicated that they were “very satisfied” with the quality of communication within their companies.
According to the survey, managers, sadly, are usually at the root of the problem. Of those surveyed, 15% said that they believed that their managers “highly valued” their feedback, and 58% said their managers valued their feedback only moderately, slightly or not at all. When it comes to the specific aspects of communication, 31% of workers said their superiors didn’t create enough transparency, 24% said their managers were too busy to listen to them and 23% reported that their managers simply weren’t good at communicating.
So, what can you do about it in your organization? Employees indicated that having even just a five-minute check in each week is extremely important to help them feel connected. Of course, 15Five suggested that their communication platform could help in a myriad of ways, but the take home message here is really that frequent, informal face-to-face time with a manager can go a long way towards making employees feel heard.