W2 Issues/Concerns


Blog

Check out our weekly blog posts and see the latest news and discussions happening in the HR world of business.

In the news: Top 5 Traits of Good Feedback

Biz Journals’ Ask Alice recently provided five tips managers and executives can use to better provide feedback to their workers.

To achieve the goal of delivering feedback that is clear, concise and helpful, Alice recommends the following:

Dialogue vs monologue:
For critical information, such as feedback, the receiver needs to be able to ask questions while returning nonverbal feedback that indicates understanding. A one-way dialogue doesn’t allow for such conversation, and therefore isn’t effective. This can perhaps best be illustrated by the fact that email often makes a lousy feedback medium.

Clear and actionable:
To be most effective, feedback should focus on behavior, versus intangibles such as attitudes or beliefs. In addition, every piece of feedback should end with a clear statement of action that needs to be taken, along with a description of the unsuccessful behavior. For example, the feedback that “a report is filled with errors” would be followed by a clause stating that “you need to use a peer to proof your reports.”

Timing is everything:
It may be tempting to save up feedback for a formal review or even a more convenient time, but the reality is that feedback needs to be heard as close to the incident or behavior as possible in order to be most effective. This will also allow for feedback to be delivered in single doses, as opposed to as part of a laundry list, making it much more digestible – and therefore actionable – for the employee in question.

Feedback needs feedback:
Stemming from the idea that feedback should be a conversation, Ask Alice recommends that managers ask employees to send an email later that day summarizing the feedback and the actions they have agreed to take – not only will this demonstrate comprehension, but it can also serve as “concrete evidence of your pact in the event that the unwanted behavior returns,” she notes.

Location, location, location:
While it’s important to give feedback in the moment – or as close to the moment as possible, you still need to make sure that the conversation occurs in a private place without interruptions. Further, Ask Alice warns against choosing a single spot over and over to deliver feedback as it can quickly turn into a “principal’s office” type situation.

What are your rules for delivering feedback? Leave us a note in the comments section below.

HR Managers: Discover how to effectively tackle business challenges with a PEO
Small Business: Discover how Abel HR can help your business.

Featured BLOGS

  • FMLA: Who, What, When, Where, Why and How?

    As we’ve mentioned before, HR professionals love to use acronyms. One that you might hear getting tossed around a lot is “FMLA.” But what is it? Who can use it and under what circumstances? And how on earth do you go about applying for it? What is FMLA? FMLA stands for the Family and Medical Leave Act. This federal law was passed in 1993 and is designed to allow eligible workers to “take unpaid, job-protected leave for specified family and medical reasons,” according to the Department of Labor (DOL). Specifically, the act covers an employee to take up to 12 weeks

  • Analyzing the Dreaded Task of Benefits Shopping

    Each year, you get the notice that it’s time to select your benefits offerings for the year. And each year, you probably put it off until the last possible moment for a variety of reasons: It’s overwhelming, it’s boring, it’s not a priority, and the good ol’ “if it ain’t broke, don’t fix it!” However, if you don’t shop for benefits, you could be missing out! As a business owner, you might be forgoing some obvious cost savings, or even just a more cost-efficient benefits package. But looking beyond the obvious, you could also be skipping out on an opportunity

Archives

FSA | Commuter New Employee Abel Portal Time Clock